Privacy Notice

Last updated: May 28, 2026

1. Who We Are

Business Navigator is operated by Black 2 Black Consulting ("we", "us", "our"). We act as the data controller for personal data processed through the Service. You can reach us at support@businessnavigatorai.com.

2. Personal Data We Collect

• Account data — name, email address, login credentials, and profile information you provide.
• Content data — business ideas, plans, roadmaps, prompts, and other content you submit to the Service.
• Support data — messages and attachments you send when contacting us.
• Usage and device data — telemetry, log data, IP address, browser type, device identifiers, and pages visited.
• Billing data — handled by our payment provider Paddle (we receive limited transaction metadata, not full card details).

3. Purposes and Legal Bases

• Provide the Service (contract performance) — create your account, deliver features, generate AI outputs, and support your use of the product.
• Security and fraud prevention (legitimate interests) — detect abuse, protect accounts, and keep the Service secure.
• Product improvement (legitimate interests) — analyze aggregated usage to improve features and reliability.
• Customer support (contract / legitimate interests) — respond to your requests.
• Marketing (consent or legitimate interests, as applicable) — send product updates and offers; you can opt out at any time.
• Legal obligations — comply with tax, accounting, and other legal requirements.

4. Sharing Your Data

We share personal data with the following categories of recipients:

• Service providers / subprocessors — hosting, database, email delivery, analytics, and AI model providers acting on our instructions.
• Paddle — our Merchant of Record, who handles checkout, subscription management, payments, tax compliance, invoicing, and related customer service.
• Professional advisers — legal, accounting, and similar advisers where necessary.
• Authorities — where required by law or to protect rights, safety, or property.

5. International Transfers

Your data may be processed outside your country of residence, including in the UK, EEA, and the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Retention

We retain personal data for as long as your account is active and for a reasonable period after, to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymized.

7. Your Rights

Subject to applicable law, you have the right to access, rectify, erase, restrict, or port your personal data, to object to processing, and to withdraw consent. UK/EEA users also have the right to lodge a complaint with their local supervisory authority. We will respond to verified requests within one month. Contact us at support@businessnavigatorai.com.

8. Security

We use appropriate technical and organizational measures — including encryption in transit, access controls, and least-privilege practices — to protect your personal data.

9. Cookies

We use essential cookies required for authentication and security, and limited analytics cookies to understand usage. You can manage cookie preferences in your browser settings.

10. Changes

We may update this Privacy Notice from time to time. Material changes will be communicated through the Service or by email.

See also our Terms & Conditions and Refund Policy.